Frequently Asked Questions (FAQs)

Q- Will I get any confirmation after placing the order?

A- All orders placed on website are manually confirmed via Call/Whats-app/E-mail. In case of customer cancellation or no-response the order will automatically be marked canceled and not be processed.

All communication by Fitoorz Pvt. Ltd. will be made through Call (8930589300) / Whats-App (+1 (617) 299-7258) / Email- support@fitoorz.com only.

Q- What is the Standard Delivery Time?

A- We usually deliver our product between 3 to 5 business days after placing the order. For further assistance, please email us at support@fitoorz.com

Q- How can I track my order?

A- You will get the notification on WhatsApp and Email or ask the customer support Number. Also, you can track your order here 

https://www.bluedart.com/how-to-track

https://www.shiprocket.in/shipment-tracking/

Q- How long it takes to dispatch the order?

A- We usually take 24 hours to dispatch. If your order is not dispatched even after 2 working days since you placed the order, please email us at: support@fitoorz.com

Q- Can I change my address and contact details?

A- Yes, you can change your address and contact number within 24 hours since you placed the order. Email us at support@fitoorz.com

Q- How can I cancel my order?

A- You can cancel your order by email, whats app or by calling on our customer support number. Also, you can visit this link- https://fitoorz.com/pages/order-cancellation

Q- Order status is delivered but I have not received it?

A- If you are facing this issue then you can contact us through email, whats app or by calling our customer support number. We assure you to give our best possible support.

Q- What if I haven't received any order confirmation?

A- Check your email else you can contact us via email, whats app or by calling our customer support number. We assure you to give our best possible support.
For further assistance, please email us at support@fitoorz.com

Q- How can I contact customer support?

A- You can contact our customer support via email, whats app and also by calling our customer support number.
Email Us- support@fitoorz.com
Call/WhatsApp us- +91 8930889300

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